Marc Pienaar's profile
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Reviews
Review about Vodacom - Head Office, Halfway House
3 years ago
This are the most pathetic service ever we have been struggling for more than a year to cancel contracts that my wife did not approve we asked for recordings and nothing was given there were 8 contracts on her name and she paid almost 3300 a month they credited her with only 12000 and then send her an account of 15000 after a statement was send that she do not own Vodacom any money now they phone us every day and as soon as they get pushed with questions they throw the phone down. It is the most incompetent people working in the accounts department. on the 21/11/2023 8:20 Victor phoned and he put the phone down in my ear. On the 23/11/2023 Lefu phoned at 8:59 and put the phone down in my ear. On the 24/11/2023 Gladys phoned at 8:07 and put the phone down in my ear. This whole fraud case started in 2018 already. my wife never realized it till late last year please get someone that is competent in the departments it seems the current people need training on how to do there work. i have all correspondents since we started and even record the conversations but useless to say nothing is getting done about this matter