Itumeleng Mkwani's profile
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Reviews
Review about Pep Stores - Head Office, Cape Town
3 years ago
I write this with a heavy heart, today I went to Pep Store Senekal at 14:10,they close at 3pm.I found doors closed but there were people shopping inside,as I entered,light skinned tall lady(employee) told me that they've closed (with attitude) but I'm like how cause I called the previous day what time are they closing, still gave me a 3pm time.I forced myself in and did my shopping that didn't even take 15 minutes, when it's my time to pay they stood me up for close to 10 minutes without helping,the very same lady and her colleagues were busy with paying their own stuff and chatting, while I was waiting to be assisted. I couldn't take their names because there no name tags. I'm very disappointed.
Someone opened an account using my mom's details. She went to pep store Delareyville to report this and she was told that she needs to make an affidavits, bring the certified ID copy to the store, she did just that but today when she goes to the store no one is attending to her. Mom has been to the store in the morning until now and everyone is ignoring her even the manager.... Head office number is not going through... My mom needs to resolve this but no one willing to assist her at the store code number 8380