Adapt To Change - Recent Posts

New online resource for businesses and entrepreneurs.

10 September 2012 Local company Adapt To Change are Continuous Improvement implementation specialists and as part of their support to businesses and entrepreneurs they have launched a range of online...

Local business author launches new e-book on Amazon

30 August 2012 Local businesswoman and author, Su-Mari Koen is launching a new e-book business guide entitled The Power to Ignite.  Available exclusively on Amazon.com for Kindle, this book is a prac...

The danger of assumptions

Do you know how to set follow-up flags in Outlook? What about how to book meetings, reserve presentation equipment, set up an “out of office” reply or archive emails? Do you know how to use the vlook...

Are you sure you really know what non-quality is costing you

Many businesses are feeling the pinch due to increased competitive forces and on-going pressures to reduce costs, while at the same time facing demands for improved flexibility, superior customer sat...

The Risk Management Triangle

Risk management is generally one of those tasks that are often moved to the next day’s list and regret for not prioritizing it earlier always comes too late. Risk management in its simplest form is t...

So what is Continuous Improvement (CI)

If you are asking this question - you probably do not have it.   If you have it - it will change your business for the better forever.   CI is a way of ensuring that your business is continuously imp...

Quality is NOT a one man job!

There seems to be a perception in certain organizations that quality only relates to the quality of a product produced and that this is only the responsibility of the quality inspector. But they cann...

The PROBLEM with EMPLOYEE REWARDS… and it is NOT just one!

Before we continue – it is important to clarify how we distinguish between employee rewards and employee recognition; • Employee rewards: Refers to something of monetary value – for example a cash in...

The MUDA hunt – waging war on WASTE

One of the first steps on your continuous improvement journey should be to launch a muda hunt or war on waste. In a true continuous improvement culture, this war will be a never ending one. Rule #1 -...

Customer service – it really is your problem…

Too many businesses are getting customer service wrong. Bureaucratic business processes are making it incredibly difficult for employees to be flexible and accommodate unique customer needs. “The cus...