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Witness Saunyama's profile

Reviews 1

Reviews

Review about KFC Cosmo City (Shell Garage), Randburg

3 years ago

Kfc extension 8 I always hear about the bad service but since it's the closest food outlet yester evening I had no choice at all it was during loadshedding stage fam ND I had to grab a bite little did we know that decision will need us to recook....firstly we reached there yester evening drive thru ordered 2 x streetwise 3 and swipeed 116 with my capitec card firstly I was not given a proof of payment by the thick lady by the window due to a reason I was not clearly explained to after I just placed an order when I was supposed to pay the lady took some time for her to come to the window,no apology for that but then it's kfc extension 8 they said 15 minutes till meat was ready had to wait only to receive blood stained raw chicken I had to reach home and wife re cooks for my kids to be able to consume.im a person who loves to chew chicken to the bone not even the smaller pieces such as the wings and drumsticks on both streetwise 3 were cooked to satisfaction.first time ever at this kfc that the chips were hot and fresh though 1 ketchup,looking at previous reviews the staff really does not care about us customers to bring about their salary.
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KFC Cosmo City (Shell Garage) Business

Good morning Witness we are sorry for your experience and would like to have you back again ,to correct the order that was wrong ,kindly call 087 1063 047 or see any manager instore ,we are investigation why you were not given the slip as proof of purchase, but the store can pull the data from the date and time of your visit to retrieve the order purchased for replacement. kind regards management