Sonwabiso Nompunga Sonwabiso Nompunga's profile
| Reviews | 1 |
Reviews
Review about FreshStop at Caltex Alice, Alice
5 years ago
Service was not so great today, how I hate it when you are being serviced and the person helping you has got other conversations going on with colleagues. Rather than assisting customer first and then there after they can carry on with their business. I am particularly annoyed because this is exactly what happened today. I went to go buy airtime 2X Vodacom only to be sold 150MB data at R29. Only discovered this when I got home.
Now I can't do the things I needed to do because I don't have data enough to go about it.
FreshStop at Caltex Alice Business
Dear Sonwabiso, We would like to thank you for taking the time to send through your email. We really appreciate your feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible. We sincerely regret the negative experience you have had with the service at Alice Freshstop Store. Please provide us with your contact details to escalate this matter onto the relevant parties and they will be in contact with you and ensure the matter gets resolved. Thank you once again for bringing this matter to our attention. Kind Regards, Elize Pullers