I've been using Intertel on and off for a few months while i've been away and they've always delivered and i've always gone back, but today it is case closed for me. They confirmed my suspicions and got indisputable proof for me. I can now move on with my life. Its not a very happy day, but I am so relieved. I asked Intertel if I could write a review for them and they said it wasn't necessary but "thanks for the kind thought". Obviously they don't know how important ratings are to potential clients so excuse me while I add 5 star reviews all over the internet tonight. They deserve it and i'm sure all their other clients left feeling as well taken care of as me. Thank you guys for your patience and diligence - I always knew you'd do it. Thank you.