Dear Celeste, We would like to thank you for taking the time to send through your email. We really appreciate your feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible. We sincerely regret the negative experience you have had with the chips at Buffelspoort Freshstop Store. Please provide us with your contact details to escalate this matter onto the relevant parties and they will be in contact with you and ensure the matter gets resolved. Thank you once again for bringing this matter to our attention. Kind Regards, Elize Pullers