27 Hope Street, Gardens, Cape Town, 8001
Maxwoods Framers & Gilders, Cape Town
1 Review
Maxwoods Framers & Gilders
Opening Hours
Open now, Closes in 5 hours
| Wednesday | 08:30 - 17:00 |
| Thursday | 08:30 - 17:00 |
| Friday | 08:30 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 08:30 - 17:00 |
| Tuesday | 08:30 - 17:00 |
Opening Hours
Open now, Closes in 5 hours
| Wednesday | 08:30 - 17:00 |
| Thursday | 08:30 - 17:00 |
| Friday | 08:30 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 08:30 - 17:00 |
| Tuesday | 08:30 - 17:00 |
Reviews
Howard, 4 years ago
Maxwoods do NOT stand by their products.
I had a large painting framed by Maxwoods who I thought were a reputable company in 2017 at great expense and after a couple of years noticed that the frame was badly infested with beetle. I took the painting back to them and the man in the shop was reluctant to attend to the problem but eventually did agree to fumigate the frame.
Earlier this month I moved the painting only to find that it was again riddled with beetle where beetle dust and black beetles poured out of the frame.
I took the frame back again and they agreed to fumigate the frame again and I requested a written guarantee this time that should it reoccur for a third time that they would replace the frame with a new beetle free frame. The owner absolutely rejected the request and said that he considers the matter closed!!
Maxwoods Framers & Gilders Business
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Description
A picture frame is a decorative edging for a picture, such as a painting or photograph, intended to enhance it, make it easier to display or protect it.
Categories & Keywords
- Home Improvement
- Door Supplier
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No reasonable company can provide a warranty on a wooden picture frame, five years after it was made, hanging in a venue over which we have no control, with beetles that find their way into homes from open windows and firewood. The fact that we assisted Howard twice over this time, at no charge is a testament to how far we are willing to go to keep our clients happy. As much as we aim to, we cannot make everyone happy all of the time and so accept that we will not see Howard again.