Institute Of Secretarial Studies - Products

Our course in Business Administration/Management will provide that goal—focused training. You’ll get a thorough grounding in the theories and principles of accounting, bookkeeping, human resources functions and personnel management, coaching, leadership, general business management and project management. You’ll come away a whiz on how to budget, organize, plan, hire, direct, control, and otherwise manage various departments. This course will also get you thinking and dealing with issues such as diversity, ethics, politics, and other dynamics that play a role in every work environment. You can most definitely count on problem-solving, theorising, and math-heavy number-crunching too. As a manager-to-be, you’ll also be required to develop a balance between sensitivity and fairness. You’ll need to be innovative, creative, and a good problem-solver. These qualities (and your winning personality) will put you on a path to successful management in any number of fields. Our course has been designed to cover all of the aspects related to being an Administration Manager.

The Professional Skills for Executive Secretaries distance-learning course aims to create a dynamic, learning situation, where secretaries can explore ways to advance their career skills and to create a better quality of life. The course focuses on interpersonal skills, techniques for managing time, stress, people and work loads, strategies for effective team-work, communication, and solving problems. This practical and highly popular programme rapidly develops the key skills and knowledge that enable the new and developing office professional to maximise their contribution to the manager, team and organisation. The course shows you how to plan and organise efficiently, develop confident office organisation skills and proactively contribute to the successful achievement of the organisation’s goals. So whether you are a first-jobber looking to kick-start your PA career, or a senior secretary looking to brush up on new skills, our Professional Skills for Executive Secretaries course can be invaluable. The course is based on SAQA's Unit Standard ID 14667 NQF Level 4, 10 Credits and you will receive a certificate in ‘Professional Secretarial Studies’ upon completion.