Solutions Connect Training & Consulting Africa - Products
US246740 - !Service A customer service workshop
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Ever changing, increasingly demanding – getting and staying ahead in business today no longer requires meeting customers’ expectations, but consistently exceeding them. Turn your team from customer service staff into Customer Service Champions with this essential workshop aimed at giving them the lifestyle and practical skills, team-focused mindset and customer-centric approach they need to succeed. Because your customers’ perceptions shape your business reality. This workshop is aligned to Unit Standard 246740 – Care for Customers and accredited with Services SETA (no 12759).