Solutions Connect Training & Consulting Africa - Products
US10053 - Managing the Service Experience
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Give your business the competitive advantage, get to grips with the fundamentals of managing the customer service experience. This essential service course is anchored in the philosophy that effective, efficient, co-ordinated and customer-focused service delivery is what really makes brands stand out. This workshop is aligned to Unit Standard 10053 – Manage Customer Requirements and Needs and Implement Action Plans and accredited with Services SETA (no 12759).