Network Claims Assessors Group Cc - Products
NCAG MOTOR VEHICLE ACCIDENT ASSESSMENTS
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Network Claims Assessors Group (referred to as NCA) is a company offering full and comprehensive claims related service to the insurance industry. Since our inception as a fully-fledged role player in the industry, we have grown from strength to strength and established our name as a reliable and honest contractor in this respect.
We continuously strive to enable prompt and professional service and in order to facilitate the flow of reliable information we ensure that the latest technology is embraced at all levels.
Our price structure is simple and competitive with no hidden costs and our assessors are accredited as commissioners of oath.
The following investigation / determination can be conducted:
Suspected fraudulent insurance claims
General claims investigations
Vehicle theft and Hi-jacking investigations
Vehicle accident investigations
Vehicle fire investigations
Burglary investigations / assessing
Tracing of third party's
Motor assessing
Fire
Flood
SubsidenceWater damage
MOTOR VEHICLE ACCIDENT ASSESSMENTS
Our foundation is based on experience in mechanical and body repair work. With this
background (including, but not limited to, repair costing and pre and post collision vehicle values) we are confident that we will be able to provide quality and accurate assessments and reports.
We pride ourselves on providing unrivalled service levels and efficiency in accident assessing. Our assessors understand the need for promptness of service in making crucial decisions with respect to the damaged vehicle and can negotiate with body shops to establish an agreed method and cost repair.
NCAG clients are provided with accident damage assessments, valuations, pre and post repair examinations, expert witnesses for litigation and associated services in relation to the motor insurance industry.
When a vehicle has been involved in an accident the normal process of a claim is through the insurance company. NCAG are then employed by the insurer to assess the damage costs. We deal with the matter as follows:
- Upon receipt of instruction, the Admin Clerk immediately contacts the insured to notify them of the assessment and that they will be contacted for an appointment. The assessor personally contacts the insured for an appointment.
- A confirmation letter is sent via email to the insurer notifying them that contact has been made and that an appointment has been scheduled
- The vehicle is assessed and the assessor supplies the admin clerk with a report
- In the case of the vehicle being uneconomical to repair, the insured is advised of the vehicle being a “write-off” and the vehicle is uplifted from the panel beater to avoid storage costs
- The report is captured and sent to the insurance clerk.
- In the case of a “write off”, we request the de-registration certificate from the bank/ insured. Once the document is received, an AOL is drawn up and sent to the insurer for authorisation
- Authorisation is then sent to the repairer and receipt is confirmed. The insured is then notified via SMS of authorisation being sent to the repairer
- The Insurance clerk is notified via email of progress of assessment