Spiderworks Website Maintenance
Website maintenance is the process of maintaining a website once the site has gone live. Website maintenance is essential for the website to remain in good working order. Without website maintenance your site has security vulnerabilities, module issues and in time will degrade. We highly recommend that every client engages in our website maintenance services to avoid website issues later on down the road.
Website Maintenance includes issues such as:
security updates
changing content
changing images
adding and removing products in catalogues
updating prices and product availability
Without taking website maintenance into consideration you run the risk of having a website that has security vulnerabilities which allows hackers to hack your website, as well as having old and outdated content on your website. Not to mention the possibility that something “breaks” and it requires maintenance. The best way of looking at website maintenance is to consider the regular maintenance a vehicle requires at various intervals. If you have website maintenance queries please do not hesitate to contact us on 27 087 8026589 for further assistance.
Bronze Level Website Maintenance - R850.00 incl. vat per month
Google Analytics Reporting
Server Usage Stats Reporting
Content Maintenance (2 hours)
Module Updates
Component Updates
Security Updates
Troubleshooting
Silver Website Maintenance – R1500 incl. vat per month
Google Analytics Reporting
Server Usage Stats Reporting
Content Maintenance (4 hours)
Module Updates
Component Updates
Security Updates
Troubleshooting
Directory Listing Suggestions
Company Online Reputation Alerts
Gold Website Maintenance - R2500 incl. vat per month
Google Analytics Reporting
Server Usage Stats Reporting
Content Maintenance (8 hours)
Module Updates
Component Updates
Security Updates
Troubleshooting
Directory Listing Suggestions
Company Online Reputation Alerts
SPAM Solutions and Attendance
Broken Link Maintenance
Server File Maintenance
Should the client not utilize their full hours these are forfeited and are not carried over to the following month
Website Maintenance packages run indefinitely with a 1 month notice cancellation period
All website maintenance packages are billed monthly in advance and are purchasable via monthly debit order only
Website Maintenance does not include additional items such as new modules, applications or components needed - these will be quoted for and only upon receipt of proof of payment will we traffick the requirement
Platinium Website Maintenance - R3650 incl. vat per month
Google Analytics Reporting
Server Usage Stats Reporting
Content Maintenance (8 hours)
Module Updates
Component Updates
Security Updates
Troubleshooting
Directory Listing Suggestions
Company Online Reputation Alerts
SPAM Solutions and Attendance
Broken Link Maintenance
Server File Maintenance
Should the client not utilize their full hours these are forfeited and are not carried over to the following month
Website Maintenance packages run indefinitely with a 1 month notice cancellation period
All website maintenance packages are billed monthly in advance and are purchasable via monthly debit order only
Website Maintenance does not include additional items such as new modules, applications or components needed - these will be quoted for and only upon receipt of proof of payment will we traffick the requirement
Unlimited Updates and Software release upgrades for all scripts
Standard Website Maintenance
If a client has a website without a content management system, or chooses not to purchase a website maintenance package then should maintenance be required it will be billed at a rate of R450.00 including vat per hour. This however is not a cost effective solution and the client runs the risk of spending a lot more on maintenance instead of selecting one of the above solutions. We do not advise this solution, though we do still offer it.
Flash Website Maintenance
Regrettably we are unable to offer any packages catered for flash websites due to the nature of flash itself. Should the client require maintenance on a flash website the client need only contact us on +27 087 8026589 and we will gladly submit a quotation according to the client’s requirements. Flash website maintenance is charged out at a rate of R969.00 including vat per hour. Should the client require regular maintenance on their flash website a customized monthly package can be negotiated.
If you have any further queries please do not hesitate to contact us on +27 087 8026589 for further assistance.
