How to fill out the Cylex Bulk Upload Sample Template

The File Entry ID is a mandatory, manually created, unique identifier assigned to each business listing. It must be

• Unique within the same file — duplicate IDs are not allowed
• Consistently reused when updating an existing listing.
• Never reassigned to a different business — doing so may cause incorrect listing merges.

• Allowed Characters:
  • Uppercase letters: A–Z
  • Digits: 0–9
  • Dash (-): for separating parts of the ID
• Examples: Numeric-Only File Entry IDs
  • 100001
  • 200045
  • 300789
  Examples: Alphanumeric File Entry IDs (Letters + Numbers + Dashes):
  • NY2048B
  • TXA005
  • FLX9012
  • IL3500Z
  • REST5001
  • DENT0072
  • AUTO-8843X

Enter the official business name exactly as it should appear on directories, websites, and other public listings.

• Tip: Ensure this matches your legal business name and is consistent across all platforms for better visibility and recognition.

Enter the full main address where your business is physically located. This should include the building number and street name.

• Tip: Make sure to provide the exact street address for accurate location information.
• Example:
  • 123 Main Street
  • 456 Elm Rd

Enter the city where your business operates. This helps customers easily locate your business based on its geographical area.

• ZIP / Postal Code
• Enter the ZIP code (or Postal Code) that corresponds to the specific area where your business is located. This helps accurately pinpoint your business's location.
• Note: The code may include numbers and/or letters, depending on your country’s postal system.
• Example:
  • US: 90210
  • UK: SW1A 1AA
  • CA: M5A 1A1

Select the two-letter country code that corresponds to your business location. Use only the accepted formats listed below. This helps ensure your business is correctly listed and searchable by location.

• Format: use uppercase two-letter codes (e.g., US, FR, AU).
• Only the countries listed below are accepted.
• Accepted Country Codes: AR (Argentina), AU (Australia), AT (Austria), BE (Belgium), BR (Brazil), CA (Canada), CH (Switzerland), CL (Chile), CO (Colombia), CZ (Czech Republic), DE (Germany), DK (Denmark), ES (Spain), FI (Finland), FR (France), GB (United Kingdom & Northern Ireland), HU (Hungary), IE (Ireland), IT (Italy), MX (Mexico), NL (Netherlands), NO (Norway), NZ (New Zealand), PE (Peru), PL (Poland), PT (Portugal), RO (Romania), SE (Sweden), SK (Slovakia), US (United States), VE (Venezuela), ZA (South Africa)

Enter the primary contact number for your business. This is the main phone number customers can call to reach your business directly.

• Tip: Include the area code or country code for international reach (e.g., +1 for the U.S. or +44 for the UK).
• Example:
  • +1 (123) 456-7890
  • +44 20 7946 0958
  • (800) 123-4567

Select up to 5 categories that best describe your business. List them in order of relevance, starting with the most important. These categories help search engines and platforms classify your business correctly.

• Tips
  • Choose up to 5 relevant categories.
  • Put the most important category first.
  • Separate each category with a semicolon ; or #.
  • Avoid repeating similar or overlapping categories.
• Example:
  • Bakery; Vegan Food; Catering Services; Dessert Shop; Custom Cakes
  • Bakery # Vegan Food # Catering Services # Dessert Shop # Custom Cakes

Use specific words or phrases that clearly describe the products or services your business provides. These keywords help potential customers discover your business more easily in online searches.

• Tips:
  • Be clear and specific.
  • Think like your customer — what would they type into a search bar?
  • Use commas , to separate each keyword.
  • You can include up to 1,000 characters in total.
• Example:
  • plumbing services
  • vegan bakery
  • web design
  • car rental

Specify the region (such as state, province, or territory) where your business is located. This helps narrow down your business’s geographical area for better search visibility.

• Tip: For some countries, this may be a state, province, or territory, while in others it could be a district or county.
• Example:
  • California (CA)
  • Ontario
  • Greater London
  • Western Cape

Include any additional address details such as suite, unit, floor number, or building name if applicable.

• Tip: This is useful for businesses located in office buildings, complexes, or shopping centers.
• Example:
  • Suite 200
  • Floor 3, Building A
  • Unit 5B

Enter the district or neighborhood name, if applicable, to provide more specific location details for your business. This is especially helpful in larger cities or areas with multiple districts.

• Tip: Only include this if your business is located in a specific district or neighborhood, and it’s important for customers to know.
• Example:
  • Downtown
  • Financial District
  • SoHo
  • Kensington

Provide a short overview of your business, products, or services. This should be a concise, clear summary that helps customers understand what you offer.

• Tip: Focus on the key aspects of your business—what makes it unique and why customers should choose you.
• Keep it brief and engaging (usually 2–3 sentences).
• You can enter up to 1,000 characters in the description field.

Enter an alternative contact number for your business using a mobile phone. This number can be used for more direct or flexible communication.

• Tip: If possible, provide a mobile number for easier access, especially if your business requires quick responses or on-the-go support.
• Example:
  • +1 (123) 456-7890
  • +44 7911 123456

Enter your fax number, if available. This allows customers to send documents to your business.

• Example:
  • +1 (123) 456-7891
  • +44 20 7946 0959

Enter a secondary phone number that customers can use if the main line is busy or unavailable

• Tip: This could be a backup office line, mobile phone, or another contact number to ensure customers can reach you.
• Example:
  • +1 (987) 654-3210
  • +44 7911 654321

Enter the business email address where customers can send inquiries, questions, or feedback.

• Tip: Use a professional email address that aligns with your business name (e.g., [email protected]) to maintain credibility.
• Example:
  • [email protected]

Enter the official business website URL. This provides customers with easy access to your online presence for more information about your products, services, or contact details.

• Tip: Make sure the URL is correct and includes the full address, including https:// if available.

Upload your business logo in JPG or PNG format. This image will be used to represent your business on directories and other platforms.

• Tip: Ensure the logo is high quality, clear, and properly sized to display well across different platforms.
• Accepted Formats:
  • JPG
  • PNG

Enter your business opening hours using either the 24-hour format or AM/PM format.

• 24-hour format: e.g., 08:00 - 20:00
• AM/PM format: e.g., 08:00 am - 07:00 pm
• Tip: Be consistent with the format you choose, and make sure the hours reflect your actual business availability.
• Example:
  • 24-hour format: 09:00 - 17:00
  • AM/PM format: 09:00 am - 05:00 pm

Use this option if you own a mobile or home-based business and prefer not to display your address on Cylex.

• Choose 'Yes' to hide your address.
• Choose 'No' to keep your address visible.

List the accepted payment methods for your business. This helps customers know how they can pay for your products or services.

• Accepted Methods:
  • American Express, Cash, MasterCard, Visa, Food Check, Maestro, PayPal, Bank Transfer, Euro, Holiday Check
• Tip: Be sure to include all the payment methods you currently accept to give customers full payment flexibility.

Add your precise GPS coordinates (latitude and longitude) to help users find your business location more easily.

• Tip: You can find these coordinates using online mapping services like Google Maps. Simply search for your business location and right-click on the map to get the coordinates.
• Example:
  • Latitude: 40.7128
  • Longitude: -74.0060

Add links to your official Facebook, X (formerly Twitter), and YouTube profiles to increase credibility and customer engagement.

• Tip: Make sure the links are correct and point to your official accounts.
• Active social media profiles can help build trust and connect with your audience.
• Example:
  • Facebook: https://www.facebook.com/yourbusiness
  • X (formerly Twitter): https://x.com/yourbusiness
  • YouTube: https://www.youtube.com/yourbusiness

• If your company serves multiple areas, list each area separately.
• Separate the areas using a comma (,).
• Tip: Be specific and include all the regions, cities, or neighborhoods where you offer services to ensure customers can easily find you.
• Example:
  • New York, Brooklyn, Queens, Manhattan, Bronx

Describe your business and services in another language to help you reach a wider audience and attract potential clients who speak that language.

• Tip: Choose a language spoken by a significant portion of your target audience or customer base. Ensure the translation is accurate and professional.
• Example:
  • English Description: "We offer eco-friendly cleaning services for homes and businesses."
  • Spanish Description: "Ofrecemos servicios de limpieza ecológicos para hogares y negocios."

Upload a high-quality JPG or PNG image that represents your company, services, or products.

• A strong visual presence helps attract more customers.

Add a public YouTube or Vimeo link to showcase your company’s story, services, or customer testimonials.

• Including videos on your business profile can help potential customers learn more about your services and build trust in your brand.
• Example:
  • https://www.youtube.com/watch?v=ahgh5S_7HOs
  • https://vimeo.com/347119375