Talkout Communications, Johannesburg

Talkout is the South African partner to a number of local and international call centre developers. We distribute and develop the TalkSURE range of voice/telephone recorders that enable the accurate recording, storage and retrieval of encrypted telephone conversations. Once recorded we have QA, performance management tools that enable reporting on call agent behaviour and ensuring client service improvement. We also supply telephone cost accounting systems and wallboards. Provide full integration into all CRM suites. We provide voice data services in respect of backups, management and reporting and support and maintainance.