Spescom, Halfway House

Spescom DataFusion is a business communication and customer interaction solutions specialist. It provides world class contact centre and enterprise telephony solutions to medium and large organisations that must manage high volumes of internal and customer interactions.

With 30 years’ experience in this sector Spescom DataFusion provides a comprehensive set of offerings, from basic connectivity to end-to-end state-of-the-art integrated business communication solutions. Its services portfolio includes hosted and managed services, solution engineering and custom integration, support and SLA services, and training.
As reliance on voice interactions grows, enhancing the quality of these interactions, mitigating the risks they introduce and optimising their value to business has become a fundamental requirement. This is Spescom DataVoice’s domain.

Spescom DataVoice researches and develops proprietary technology solutions that record, manage, re-create and analyse voice transactions, as well as solutions that address associated value processes within the business – i.e., performance management, workforce optimisation and quality assurance.
Spescom MediaIT provides the solutions, services and enabling technologies and equipment that take the broadcast industry from image capture through to transmission. More than two decades in the broadcast industry has garnered the company a reputation for excellence in solutions provision and integration - and the capability to deliver turnkey solutions that address all the critical segments of the broadcast value chain, including production, post production and television broadcasting.
Spescom Telecommunicationsis a systems integrator for fixed and mobile telecommunications network operators; utilities; transportation and government communications backbones; and for carrier of carrier network operators’ Transmission and Access networks.
Spescom was founded in 1977 in the true spirit of entrepreneurship and innovation.