Galaxy Memorials, Krugersdorp

Galaxy Memorials is a NO NO…Judy and Ernest are dishonest and treat people bad. My dad bought a tombstone in 2010 and it was not properly erected. We’ve been taken from pillar to post to fix their mess. The way Enerst speaks to people is such a disgrace and that’s not how you run a business

These people honestly they deserve the nearest hell they could find, my mother bought tombstone to this people, she spended R36 000 ever since Ernest has been empty promises till today, when we call him now he's making excuses of he was involved in an accident he doesn't remember any thing. My mother she's on pension she used her pension money for the tombstone now her health issue, she's diabetic and heart conditions it pains really what this people are doing,. She payed them full no services was done. Ernest when you even go to the plot where tombstones are done its either he's not there, you'll find men dho are working eventhem excuses, why can't he pay back the money now that he can't afford to service the people. We have all prove of payment up to this day nothing has happen, my mothers health detoriated she's in pain for the money she payed as in yesterday we called Ernest he kept on saying call after 3mins the nest thing now he doesn't remember, he sad hell get back to us till Today. Who can help us with this people this is a lot of money honestly, it was hard earned money now someone does this and act as if nothing happened, while the money is in their bank account.... Please help...

Hi.We got fooled by Judy Galaxy Memorial & Tombstones .Shirley Lekhuleni started paying on on Oct.2018 and finished 18/4/2019 for the sum of R17300 + R550 cemetery fees.I Les Davids payed up on the 5/6/2019 R5800 for my son.We expected them as they promised to be ready by our date 9/8/2019 but nothing happened. On 12/8 I called and then whatsupped her & she Judy promised again.On 23/8 she said check on Tuesday 27/8 nothing.She made up a lot of stories and she eventually send her husband Ernest whom I met at the cemetery on Feb/19/2020.He made promises but still nothing. Then during level 5 lockdown we went to the Consumer Goods &Services Ombud in Randburg Surrey Avenue. It went the same until Lockdown level 3 She promised the CGSO that they are busy and will send the pictures and as you see in pic that's all they did cause I went there lots of times to check The cemetery janitor even knows me well.Even the CGSO gave up hence they send that email.They forwarded us a form for Complaints and Querries but I cannot write on it and don't have a printer. So up to this day nothing from them .All we need is our monies back.These guys reputation and services are poor,especially where loved ones are concerned. Regards