17 Dock Road, Workshop 17, Cape Town, 7764
Bpesa Western Cape, Cape Town
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Description
BPeSA Western Cape is a non-profit agency dedicated to the development of the contact centre and business process outsourcing industry in Cape Town / Western Cape, South Africa.
BPeSA Western Cape's mission is to promote job creation in Cape Town's BPO industry.
Company description
BPeSA Western Cape was founded in 2001 to promote and develop the IT-enabled services industry in Cape Town, with a strong initial focus on contact centres. It operates both as a specialist investment promotion agency for business process outsourcing (including call centres) and as a regional trade association and networking body for the industry.
The mandate of BPeSA Western Cape is to create jobs. It does this by raising awareness of the industry's potential internationally and thus attracting new investments, and by helping to create an enabling environment for investments to thrive and grow - developing the skills base, supporting SMEs, and providing linkage to national and regional government to ensure the implementation of pro-growth policies.
Categories & Keywords
- Voip
- Voice Over IP
- Call Centres
- Customer Service
- Best Practices
- International Standards
- Contact Centre
- Bpesa Western Cape
- Calling The Cape
- Call Centres Western Cape
- Contact Centres Western Cape
- Cape Town Call Centres
- Call Centres Africa
- Contact Centres Africa
- Investing Global Call Centres
- Assistance Call Centre
- Call Centre Investment Opportunities
- Contact Centre Operations
- Portal for Contact Centres
- Call Centre Locations
- Call Centre Agency
- Contact Centre Venues
- Phone Desk Funding
- Contact Centre Information
- African Telephony Standards
- Professional Telephonic Services
- Phone Centres Africa
- Setting up Phone Centres
- Foreign-Based Call Centres
- Assistance Starting Call Centres
- Bpo
- Resources Call Centre
- Assistance Telephony Operations
- Contact Centre Operational Help
- Call Centre Management
- Call Centre Solutions
- Telephony Training
- Setup Phone Desks
- Telephonic Help Desks
- Ivr
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