Where can I obtain information on accredited suppliers?
The suppliers that are part of the rebate programme (those that have passed quality and reliability tests) are listed in the supplier database on this website. There are other suppliers in the market, but if they are not part of this programme to reduce costs to the consumer, they may not have been passed through the SABS testing or approval or may not be part of the industry body.
Why is it important that a solar system be tested by SABS?
The specifications on solar water heaters focus on three main areas: quality, performance and safety. Testing systems verify these requirements. As the payback periods are very important it is vital that the solar water heater is of a quality that ensures system longevity.
The mechanical performance tests e.g. hail, freezing and pulsation test (testing of the valves) are conducted to ensure that the minimum quality standards are met.The performance tests are conducted to determine how well the system works. The safety test determines if all the safety requirements are met, including electrical and mechanical safety criteria.
Why is it important that solar systems get the SABS mark approval?
The SABS mark of approval takes the test report and adds an evaluation of the manufacturer’s ability to consistently produce quality solar water heating systems. This means that if the testing indicated a high quality, durable and safe solar water heater design, and the manufacturing quality audit indicated that the manufacturing facility can manufacture high quality products consistently, the SABS will allow the manufacturer to use the SABS mark.
Can I install the system myself?
In order for you to qualify for the rebate, the solar system has to be installed by an approved installer. Even though the concept of the system may look simple, many areas can be damaged if the system is not installed by a qualified tradesperson. Accredited suppliers register their installers and undertake to oversee the installations to ensure that they comply with programme and building regulations and other applicable legal requirements. A new plumbing regulation body has recently been formed (PIRB) which will allow customers to identify qualified and licensed plumbers. Therefore, if you have purchased a qualifying system and your local plumber is registered on the programme to install that system, you will be able to make use of them. The guarantees can be lost if it becomes evident that someone without the correct technical expertise has tampered with the system.
How do I ensure the quality of the system I have purchased?
Purchasing a system that is registered on the Eskom programme ensures that the system and the supplier have been checked and audited to the SABS minimum standard for solar water heaters, not only safeguarding you as a consumer but also giving you greater assurance of the system’s quality. Buying an Eskom registered system means you qualify for a rebate, making your purchase good value for money.
